TITLE: Using Ring Buffer Logging to Help Find Bugs
AUTHOR: Brian Marick
EMAIL: marick@visibleworkings.com
POSTAL:
	Brian Marick
	913 W White
	Champaign, IL 61821

ABSTRACT
	A problem when receiving bug reports from users is that they
	don't contain enough information to reproduce the bug. A
	solution is to use a ring buffer to store significant events
	in the life of the system. Upon error, the ring buffer can be
	dumped to a file, then sent along with a bug report. These
	patterns justify the use of a ring buffer, describe ways to
	decide what information to put into it, and discuss how to
	persuade the user to send the information.